# Zunoform Help Center

> Published support documentation for Zunoform.

## Collections
- [Getting started](https://help.zunoform.com/help/zunoform/collections/getting-started)
- [Account & billing](https://help.zunoform.com/help/zunoform/collections/account-billing)
- [Integrations](https://help.zunoform.com/help/zunoform/collections/integrations)
- [API reference](https://help.zunoform.com/help/zunoform/collections/api-reference)
- [Migrations](https://help.zunoform.com/help/zunoform/collections/migrations)
- [Troubleshooting](https://help.zunoform.com/help/zunoform/collections/troubleshooting)
- [Security & privacy](https://help.zunoform.com/help/zunoform/collections/security)
- [Building forms](https://help.zunoform.com/help/zunoform/collections/building-forms)
- [Publishing & sharing](https://help.zunoform.com/help/zunoform/collections/publishing-sharing)
- [Responses & analytics](https://help.zunoform.com/help/zunoform/collections/responses-analytics)
- [Workspaces & teams](https://help.zunoform.com/help/zunoform/collections/workspaces-teams)
- [Templates](https://help.zunoform.com/help/zunoform/collections/templates)
- [Payments & scheduling](https://help.zunoform.com/help/zunoform/collections/payments-scheduling)

## Articles
- [Working with responses](https://help.zunoform.com/help/zunoform/working-with-responses): The inbox, filters and tabs, opening a single response, starring and archiving, and the difference between a partial and a completed submission.
- [Publishing and sharing your form](https://help.zunoform.com/help/zunoform/publishing-and-sharing-your-form): Going live, the link you get, embedding on your site, QR codes, and how to close a form when you're done collecting.
- [Connecting integrations](https://help.zunoform.com/help/zunoform/connecting-integrations): Every provider you can send responses to, what each one does with them, which need a paid plan, and how to tell when a connection has quietly stopped working.
- [Importing forms from Typeform, Google Forms and Jotform](https://help.zunoform.com/help/zunoform/importing-forms-from-typeform-google-forms-and-jotform): Bringing an existing form across — what you'll need for each source, what survives the import, and the one thing that never does.
- [Building your first form](https://help.zunoform.com/help/zunoform/building-your-first-form): The three layouts, how the builder saves your work, the difference between a draft and what respondents see, and the one keyboard shortcut worth learning.
- [Starting from a template](https://help.zunoform.com/help/zunoform/starting-from-a-template): The template gallery, how to preview one before committing, what you get when you use it, and what to change first.
- [What happens when your plan ends](https://help.zunoform.com/help/zunoform/what-happens-when-your-plan-ends): Exactly what you keep, what stops working, which workspaces get locked, how long locked data is kept, and the two behaviours that catch people out.
- [Plans and what each one includes](https://help.zunoform.com/help/zunoform/plans-and-what-each-one-includes): The full Free, Pro and Business comparison — response limits, seats, upload sizes, and which features unlock where, including the two limits that aren't on the pricing page.
- [Adding a booking question](https://help.zunoform.com/help/zunoform/adding-a-booking-question): Letting respondents book a time inside your form — availability, buffers, group capacity, calendar sync, and how attendees reschedule or cancel.
- [The Zunoform REST API](https://help.zunoform.com/help/zunoform/the-zunoform-rest-api): Reading your workspace, forms and responses programmatically — authentication, every endpoint, pagination, rate limits, and what happens when a plan lapses.
- [Creating your Zunoform account](https://help.zunoform.com/help/zunoform/creating-your-zunoform-account): How to sign up with email or with Google/GitHub, what we ask for and why, and what gets created behind the scenes the moment you finish.
- [Two-factor authentication (2FA)](https://help.zunoform.com/help/zunoform/two-factor-authentication-2fa): Turning on authenticator-app 2FA, saving your recovery codes, what the sign-in step looks like afterwards, why it also applies to Google and GitHub sign-ins, and how to get back in if you lose your phone.
- [Branch priority — which rule wins](https://help.zunoform.com/help/zunoform/branch-priority-which-rule-wins): A question can carry several branches, and exactly one of them runs. How the order is decided, how to change it, and the overlap that quietly sends respondents down the wrong path.
- [Adding a video call to bookings](https://help.zunoform.com/help/zunoform/adding-a-video-call-to-bookings): Attach a Google Meet or Teams link to every booking, using the calendar you've already connected — what it needs, what respondents get, and why Zoom isn't in the list.
- [Reading responses through the API](https://help.zunoform.com/help/zunoform/reading-responses-through-the-api): What a response actually looks like — why answers are keyed by question id, how to turn them into labelled data, what's in meta, and a paging loop that reads a full history.
- [When branches stop working](https://help.zunoform.com/help/zunoform/when-branches-stop-working): Logic fails quietly — a renamed option or a deleted question can kill a branch with nothing on screen to say so. What the builder now warns about, what each warning means, and the one case it can't catch for you.
- [Styling options as product cards](https://help.zunoform.com/help/zunoform/styling-options-as-product-cards): Give each choice a subtitle, a price and a badge so a selection question reads like a pricing table — and the one thing the price on a card definitely does not do.
- [Rating scales, NPS and the matrix](https://help.zunoform.com/help/zunoform/rating-scales-nps-and-the-matrix): The four questions that measure rather than ask — how each is scored, what respondents actually see, and the matrix quirk to know about before you rely on one.
- [API quickstart — your first request](https://help.zunoform.com/help/zunoform/api-quickstart-your-first-request): From no key to reading live response data in about five minutes, with copy-paste curl for every endpoint and the errors you're most likely to hit first.
- [API recipes — common jobs, with code](https://help.zunoform.com/help/zunoform/api-recipes-common-jobs-with-code): Working scripts for the things people actually build against the API — nightly backups, incremental syncs, CSV conversion, a monitor for new submissions, and a client that respects the rate limit.
- [The weekly summary digest](https://help.zunoform.com/help/zunoform/the-weekly-summary-digest): The Monday morning email listing your busiest forms — when it arrives, which forms count towards it, why a quiet week produces no email at all, and how to stop it.
- [Team activity notifications](https://help.zunoform.com/help/zunoform/team-activity-notifications): What the other admins in your workspace hear about when someone invites a teammate, changes a role or publishes a form — who receives each one, and what deliberately stays quiet.
- [The notification bell](https://help.zunoform.com/help/zunoform/the-notification-bell): The in-app feed in the dashboard header — what shows up there, how the unread badge behaves, why there's no way to dismiss a single item, and how far back it goes.
- [Not receiving email notifications](https://help.zunoform.com/help/zunoform/not-receiving-email-notifications): Why response emails don't arrive even with notifications switched on — the two-switch rule that causes most of it, and the rest of the checks in order.
- [Logic and branching](https://help.zunoform.com/help/zunoform/logic-and-branching): Sending respondents down different paths based on their answers — the four actions, the conditions available, and why the Logic tab only appears on one layout.
- [Email and in-app notifications](https://help.zunoform.com/help/zunoform/email-and-in-app-notifications): Every notification Zunoform sends, where each is controlled, and the two-switch setup that decides whether you hear about a new response.
- [The audit log](https://help.zunoform.com/help/zunoform/the-audit-log): Every change recorded in your workspace, who can see it, how far back it goes, and how to get it out as a CSV.
- [Exporting responses](https://help.zunoform.com/help/zunoform/exporting-responses): CSV and JSON exports, what's in each column, how filters change what you get, and the limit to know about before you rely on an export as your archive.
- [Every question type, and when to use it](https://help.zunoform.com/help/zunoform/every-question-type-and-when-to-use-it): All 24 blocks in the library grouped by category, which three need a paid plan, and the settings worth knowing on each.
- [Response limits and what happens when you hit them](https://help.zunoform.com/help/zunoform/response-limits-and-what-happens-when-you-hit-them): How responses are counted, why the number is per account rather than per form, the warnings you get, and exactly what respondents see once the limit is reached.
- [Sending email from your own domain](https://help.zunoform.com/help/zunoform/sending-email-from-your-own-domain): Routing form notifications through your own SMTP server — the settings, the test send, and what happens when your server has a bad day.
- [Custom domains and branding](https://help.zunoform.com/help/zunoform/custom-domains-and-branding): Serving forms from your own domain, removing the Zunoform badge, and setting the logo, colours and link previews respondents see.
- [Reading your analytics](https://help.zunoform.com/help/zunoform/reading-your-analytics): What each metric on the Analytics page actually measures, the funnel, the breakdowns, and the differences from the inbox that trip people up.
- [Transferring ownership, exporting and deleting a workspace](https://help.zunoform.com/help/zunoform/transferring-ownership-exporting-and-deleting-a-workspace): The three irreversible actions in the Danger zone — including the billing consequence of a transfer that the screen doesn't warn you about.
- [Webhooks](https://help.zunoform.com/help/zunoform/webhooks): Posting every completed response to your own endpoint — the payload, the signature, retry behaviour, and how to verify a request really came from us.
- [Creating and switching workspaces](https://help.zunoform.com/help/zunoform/creating-and-switching-workspaces): What a workspace holds, how many you get on each plan, switching between them, and why a second workspace doesn't double your response allowance.
- [Quizzes, scoring and response tagging](https://help.zunoform.com/help/zunoform/quizzes-scoring-and-response-tagging): Turning a form into a graded quiz, setting up points and grade bands, revealing scores to respondents, and tagging responses automatically as they arrive.
- [Generating a form with AI](https://help.zunoform.com/help/zunoform/generating-a-form-with-ai): Describing the form you want and getting a working draft — what it produces, what it can't build, and how to write a description that gives you something usable.
- [Upgrading your plan](https://help.zunoform.com/help/zunoform/upgrading-your-plan): How checkout works, what happens the moment you pay, why the Upgrade button is greyed out on your current plan, and how upgrading affects every workspace you own.
- [Managing your subscription, card and invoices](https://help.zunoform.com/help/zunoform/managing-your-subscription-card-and-invoices): Cancelling and resuming, where your renewal date lives, what a past-due payment means, and how to get invoices for your records.
- [Taking payments in a form](https://help.zunoform.com/help/zunoform/taking-payments-in-a-form): Charging respondents through your own Stripe or PayPal account — fixed and variable pricing, tax and discounts, and how payments are verified before a response is accepted.
- [Troubleshooting sign-in problems](https://help.zunoform.com/help/zunoform/troubleshooting-sign-in-problems): Every message the sign-in, reset and verification screens can show, what each one actually means, and the shortest route out of it.
- [Verifying your email address](https://help.zunoform.com/help/zunoform/verifying-your-email-address): What email verification unlocks, what stays available before you confirm, how to get a fresh link when the first one goes missing, and why old links stop working.
- [Active sessions and where you're signed in](https://help.zunoform.com/help/zunoform/active-sessions-and-where-you-re-signed-in): Reading the device list in Settings, ending a session you don't recognise, how long sessions last, and the alert that fires when your account is used from a new place.
- [Moving your account from the previous Zunoform](https://help.zunoform.com/help/zunoform/moving-your-account-from-the-previous-zunoform): What carried over from the old Zunoform, why your first sign-in shows an extra confirmation screen, and how to get in if you originally signed up with Google.
- [Signing in to Zunoform](https://help.zunoform.com/help/zunoform/signing-in-to-zunoform): The sign-in screen end to end — email and password, the two-factor step, how long you stay signed in, and what each error message on that page actually means.
- [Resetting a forgotten password](https://help.zunoform.com/help/zunoform/resetting-a-forgotten-password): How the reset link works, why we always say "check your inbox", how long you have to use it, and how the same flow adds a password to a Google or GitHub account.
- [Signing in with Google or GitHub](https://help.zunoform.com/help/zunoform/signing-in-with-google-or-github): How social sign-in matches you to an existing account, what Zunoform reads from the provider, why these accounts have no password at first, and how two-factor still applies.
- [Changing your password](https://help.zunoform.com/help/zunoform/changing-your-password): Where the control lives, why it asks for your current password (and when it doesn't), and what happens to your other devices when you save.
- [Inviting teammates and choosing roles](https://help.zunoform.com/help/zunoform/inviting-teammates-and-choosing-roles): The four workspace roles and what each can actually do, how seats work per plan, what happens when an invited person signs in, and who is allowed to change whom.

## Sitemap
- [XML sitemap](https://help.zunoform.com/sitemap.xml)